A TRIAL PACK IS AVAILABLE FOR PURCHASE.

PLEASE ENSURE THE SLOTBOX® IS A GOOD FIT FOR YOUR PRODUCT BEFORE YOU PURCHASE QUANTITY.

ALL DIMENSIONS OF THE SLOTBOX® ARE AVAILABLE IN THE “PRICE” SECTION.

The Slotbox is 18.5mm when folded properly and not overstuffed. It is thin enough to meet the 20mm depth requirements for Canadian Oversize lettermail.

You, the sender - are responsible to meet the length, width, weight, content, and packaging requirements set out by Canada Post.

The slot template, trial pack, 8, 6, 4, and 3 packs are sent as oversize lettermail and have no tracking or insurance and are at your own risk.

SLOTBOX is not responsible for the non-delivery of the small packs of lettermail items.

SHIPPING - All SLOTBOX® orders are sent with tracking with the exception of the smaller packets that are sent as Oversize Lettermail. ie: trial pack, 3,4,5,8 packets.

Shipping by Clickship. Carriers will vary. Customers with a P.O.Box may be contacted to provide alternate address for non-Canada Post ship options.

Orders are typically shipped same day or next business day.

Shipping fee does not include tax. Tax will be collected at checkout along with the tax for the product, and remitted to Government of Canada.

Shipping fee is an estimate - based on Victoria BC to the East Coast. If your order costs less to ship a refund will be processed to you. If your order costs more to ship than the estimate, you may be contacted by the SLOTBOX for order options.

You are welcome to purchase your own shipping courier and label. Please see FAQ for details.

The SLOTBOX is located 2524 Bridge Street in Victoria BC. Local pickup is welcome. Stop by to shop in person, or order ahead on the website. To bypass the shipping fees: at checkout, after your enter your email, choose PICKUP option.

Every box is inspected to ensure quality control. The SLOTBOX is a shipping box, not a fancy gift box. Small marks, creases in the board, slight tear in tab, stiff pop out, faint perforation etc.. are all ordinary aspects of the box manufacturing process and do not alter the intended use of the box - these are not considered defects.

However, when these elements are more sever than usual, such boxes are set aside and sold at a discount for those who wish to save a little money. Please see “discounted” on SHOP page for purchasing.

Website fees, shipping / handling or other credit card charges are non-refundable.

You may cancel an order for a refund less website processing fees if it has not shipped.

REFUNDS are accepted when the product is returned in proper condition at the customers expense - Refunds for product only and at the discretion of the Slotbox®.

No refunds are given for shipping costs and website fees.

Trial packs are available and highly encouraged before you order larger quantities.

RETURN TO SENDER (RTS)- The customer is responsible to ensure the full and correct shipping address is provided at time of placing order.

Shipping couriers, nor the SLOTBOX® - are responsible for verifying the address you provide.

PLEASE ENSURE YOU HAVE PROVIDED THE CORRECT AND FULL SHIPPING ADDRESS.

The SLOTBOX is not responsible to reship or absorb the costs involved for such RTS orders. RTS charges and fees will apply.

The SLOTBOX reserves the right to limit quantities or cancel any orders placed.

All prices are subject to change without notice and are not guaranteed.

You have 48 hours within receiving your order to contact the SLOTBOX with any concerns.

Promo codes and quantity discounts are not applied retrospectively.

Envelopes or poly mailers are not provided.